BlogSmall business, Marketing, Promotion and Web Design

If you ever went to local BestBuy, or even swung by - you already know what Geek Squad is. What you, probably, not realizing is that it’s the simplest form of local outsourcing. Buying a computer? Let the Geek Squad member install it for you. But there are only that many squad members on dorky white-orange-black cars.For years your local computer techs have dominated this scene. It was cheaper to build your PC from parts by you local computer store then to buy one from one of the big-name merchants. With Dell hitting hard on prices local techs are all but extinct. I know because I used to be one of those “can you fix my computer” guys. With less waiting time on the phone with tech support and fast replacement turnaround it is now next to impossible to make any decent income (even supplemental) from those gigs. For small businesses, however, it may just not be the case. Services like GeekSquad or similar are in demand. For an office of a dozen people having their own tech guy is very expensive. However, when you need an upgrade for your network, replacement of some old computers while retaining the data or setting up a backup solution - teams like this are indispensable.

From my perspective - it is a good thing. It keeps jobs in USA.

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Are you still outsourcing your customer service?

Watch this!

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Well, here, there and everywhere. Another Indian spam-design company… oops, did I say spam? Noo! They are “ISO 9001:2000 certified organization providing world-class IT solutions since 1991″ company, based in Salt Lake Kolkata, India. Long time outsourcing partner with “large client base in India as well as in USA, Canada, UK and Australia”. You know - big guys. The cream of the crop. The brass. What’s interesting though, is that these guys even provided their pricing:

Website design starting at US$ 300 - Web programming at US$ 10/hour - Flash design starting at US$ 75 - Logo design starting at US$ 45.

What I still fail to realize is why would any self-respecting web design company fall for that? It is widely known by now that especially indian programmers are producing especially bad results and (this I know from first-hand experience) even Americans from India refuse to work with programmers and web developers from India.

Generally speaking - there’s nothing wrong with outsourcing or India. It’s just that combined they don’t work. Especially, when I start getting as much Indian web design spam as I do get *various body parts* enlargement spam or nigerian spam letters. Sorry, folks, but if you spam - no cookies for you.

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