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annoyances business clients design zealus.com

Radio Ga-Ga

One of the problems while dealing with clients – is the problem with clients that don’t know what they want.
A client I work with on initial drafts (in fact it’s a group of 6 people, most of them – women of various ages) has rejected six initial drafts – more or less original from my personal point of view. We have discussed the situation and decided to give a client an opportunity to express themselves in how they see their web site. In a less then a week (given we spent almost 3 weeks on all the drafts so far), in fact – over the weekend, they provided us with a black and white drawing with desired elements and layout. Obviously no one expected the work of art, that is understandable. But this…
Most of the pieces were pulled together from other web sites, no originality of any kind is present. Generally it looks like that Checkhov story, when a young girl, contemplating marriage, wanted to take nose from one man, add it to the face of second, add mustache of third, ears from fourth and so on.
Very strong resemblance, actually…

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clients web zealus.com

Miami FL Condos, Preconstruction, Buildings

The web site is up and running. However, the owner (great guy, actually!) keeps adding more and more ideas to it. Problem is – they contradict (technically) to each other. So every time he comes up with something I do hell of the research on how to do it properly (takes a lot of time), find out the solution (client is already upset that it takes long), give him an answer and – boom! – get next great idea that trashes previous work.

It’s my problem though, I work too slow. Need to do everything faster. Should I stop sleeping?

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annoyances clients design zealus.com

Client on a rampage!

One of my clients for whom we are doing the web site now went on design rampage yesterday. We gave him three drafts, he chose one, we started working on them, polishing minor details, etc… Everything was fine until yesterday night I got a message from him. He said that he finally figured out what he wants and attached the draft of the web site he thinks very professional and just great.

Although I am not questioning his taste (we’re children of different times and cultures, so I think he has a great idea that I just don’t get yet), but the colors… the layout… the whole idea of professional web site that looks like pinball game… I definitely should lower my requirements to designers who want to work with me… They are great, it’s me who’s crazy…