Categories
internet microsoft piracy PR Russia web

Russian Teacher Case

Given how much publicity the case with Russian teacher Ponosov got (here’s the link to the latest on Wired) I think I also have to shed some light on it, given that most people don’t really understand what’s really going on. However, bear in mind – I am not a lawyer, so whatever you may find below is my personal perception based on knowing the situation in Russia just a bit better then folk on this side of ocean.

Is a nutshell – the principal (called director of school, basically the administrator who runs whole 11-grades establishment between kindergarten and university/college) got apprehended by Russian authorities for having a classroom with computers without Windows licenses on them. As the case unfolded, it was established (judging by information from public sources) that he bought computers with Windows already preinstalled.

Now, this is a spot where I need to stop and make some things clear. Most of schools in Russia don’t have computers, let alone money to pay for the software. However, as it was uncovered in this case, the problem was that Ponosov allegedly bought computers from some third-party that installed unlicensed copies.of operating system. Where did the difference in money go, of course, was not disclosed. Again, it wasn’t Microsoft who chased the guy, it was Russian authorities for good solid reason.

Next thing you know – Mikhail Gorbachev (when did he surfaced?) asks Bill Gates to intervene, Putin is personally overseeing the process, Microsoft (as always) gets all the blame, Ponosov claims he’s not guilty even after he was offered to settle things outside of the court and then – boom!, case dismissed.

Now why would anybody want to have a process like that? Personally, I see several goals of such thing, even though at first glance the whole thing looks like an exercise in moronity:

  • Putin shows to the world that he fights piracy in his country. The fact that in real life in Russia nobody cares about piracy is somehow gets forgotten. No, really, you think someone with salary around $200 – $500 a month could afford buying an OS that costs about that? Plus the Office? Especially when pirated copies cost around $5 – $10 per CD with every possible version of Windows on it? Give me a break.
  • (whoever was behind this idea) got the message out very loud and clear – stop using Windows proprietary/commercial in Russia. Why? Because you never know if and when authorities will come after you. However, with Linux/OpenOffice combo, there are no licensing fees to pay, no restrictions, therefore it’s just plain safe to use.
  • this puts additional pressure on software companies that sell their products in Russian market to lower the price. Not because Russian companies cannot afford it, but because Russian consumers don’t want to pay for it. In simple language – they wouldn’t buy the product if there is any way they can steal it. Practically no amount of meetings, agreements and even discounts would change that type of psychology any time soon. Of course, with larger companies the situation is different, but on the end-consumer market it is considered plain old idiocy to pay for Windows.

First two bullet points are pretty obvious to anyone who have been following (anti)piracy news from Russia. Third one has a very long history, which I have neither time nor wish to go through. Just to summarize the whole thing – it seems very interesting how Russian-produced PR actions get a lot of people very emotional. Looks like they got some kind of gurus back there in Moscow. Nice job, guys.

Categories
music sales services technology yahoo

Yahoo holds its ground

Last week I subscribed to Yahoo music. Yeah, I know. But I was going to give it a try anyway.

Surely, the service sucked from the very beginning – you have to download a special player (called Yahoo Jukebox), that downloads tons of crap while playing my purchased music. This itself is a very fishy concept – why would company force me to view ads while I enjoy a content I paid for. If the music was free – I would have understood the ads. But I already paid for this – why do you have to feed me all those stupid ads full-screen at 1600×1200 pixels resolution, if I only want to hear music – is totally beyond me. Of course, finding something useful (unless it’s a today’s MTV hit) is next to impossible.

But the real excitement begins when you are trying to cancel the account. Do you think you can cancel from JukeBox? Wrong, you can only upgrade. Do you think you can cancel from Yahoo Music Home page? Wrong again. In fact, the only way you can cancel the service is to go to My Account page, select Manage Premium Services, then Manage Service link next to Yahoo! Music Subscription, then Cancel Service. But you didn’t think it would be THAT easy, didn’t you? While following this narrow path to freedom you are asked for your password twice. Upon the clicking on Cancel Service link another screen appears that (legitimately) asks you for the reason of your cancellation – I selected “The service was difficult to use”. Then another screen apologetically offers to get online help or contact support. However, if you insist on cancelling – hey, we warned ya! – you need to enter your Yahoo password again (third time). Guess what happen then? Wrong, you need to enter your password again. And again. And again. And – it’s the infinite loop. You also cannot change the payment method, should this idea cross your mind.

I do realize that this might be some sort of glitch in software. I do realize Yahoo doesn’t really benefit from my 70 bucks that it is trying not to give me back so hard. But I do realize one important thing – if I trap the customer in a loop like that, I’ll probably loose more then just one customer. Guess what just happened to Yahoo?

Categories
blog technology web

Post2Blog

Trying out new software – Post2Blog – (version 2.10a). So far it looks as convenient as Microsoft’s Writer (or what was the name of that Beta thing). It automatically discovered settings for both my Blogger and WordPress blogs and offered to save pictures either to ImageShack.us, Picturelli or Flickr (I choose latter). There’s also a somewhat useful feature – Quick Snippets – whenever you type something like ’zealus’ it will be replaced by Zealus.com (i.e. in my case – web site name with link).

Worth a look, if you into this sort of things.