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annoyances business clients zealus.com

Problems, problems, problems.

The real-estate web site that I have moved to a newer server suddenly started acting up. The JavaScript stopped working, but not all the JS on the whole site. Just one little piece that by not working pretty much makes half of the site useless. Moved back because of the annoyed client.

Next step – putting up a brand new web site on a brand new domain name. Plus – adding some features to ColdFusion based web store (I wish I had at least a slight idea about this damn CF thing). Plus – making next web site with the same product we just finished web site for.

Oh, and all this while searching for more clients. God, I love this life 🙂

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annoyances clients design zealus.com

Client on a rampage!

One of my clients for whom we are doing the web site now went on design rampage yesterday. We gave him three drafts, he chose one, we started working on them, polishing minor details, etc… Everything was fine until yesterday night I got a message from him. He said that he finally figured out what he wants and attached the draft of the web site he thinks very professional and just great.

Although I am not questioning his taste (we’re children of different times and cultures, so I think he has a great idea that I just don’t get yet), but the colors… the layout… the whole idea of professional web site that looks like pinball game… I definitely should lower my requirements to designers who want to work with me… They are great, it’s me who’s crazy…

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piracy zealus.com

Credit cards fraud

They found me again!

Today I found several e-mails that were sent to me by payment gateway that several cheap hosting package purchases were declined. Well, $5.95 is not an amount that would send you all the way through bankruptcy court, but when after certain silence you get few declined transactions (and I don’t advertise the fact that I am selling hosting, selling hosting alone proved to be much more headache then doing what I do now) it kind of raises the suspicion. Well, I though, this could be some poor kid trying to get his CS clan up (all “client” e-mails were same), so I went to examine the transaction details.
All of them were – of course – from totally different people, living in totally different places. So that rules out mom and dad’s cards. Next step – the IP addresses, it turned out to be from Amsterdam, Netherlands. Right, that’s where most Americans live and that’s where they conduct their business from. Smoking pot and buying cheapest web hosting plan that was pretty much there for sorting out spammers and scammers… Third sign was that transaction came in every two minutes, which looked like the guy had all the credit cards in front of him. Quite unlikely… I mean you see the six-dollar transaction gets declined you would first get angry and then go after next card… but not so here.
All this leaded me to shut down automatic payment processing. After all, I don’t think now that I have valuable clients on server it would be a good idea to let some greedy kid run his stolen credit cards through my gateway, as well as having constant disputes with stupid PayPal people… but that’s whole another story.